Interview of Mrs Connie MacPhillips
Mrs. Connie MacPhillips interviewed in her home, 1429 Birch Street,
Prince George, March 12, 1987 by Carol Johnson. Mrs. MacPhillips was
born on May 3, 1917, in Trail B.C. to Herb and Alice
Clark. She has two sons, Clark and Bob. She served on
the library board for eight years. She is now sewing and knitting for
the Hospital Auxiliary.
Johnson: Your date of
birth.
MacPhillips: May 3,
1917
Johnson: Where were you
born?
MacPhillips: Trail, B.C. I'm a
local B.C. person.
Johnson: Your maiden
name,
MacPhillips: Clark
Johnson:
Your parent's names.
MacPhillips: Herb and
Alice
Johnson: Did you grow up in
Trail?
MacPhillips: Yes, l had all my schooling
there.
Johnson: What was your dad's
occupation?
MacPhillips: He was a master mechanic at
Cominco.
Johnson: Your
mom?
MacPhillips: She never worked.
She worked for Cominco as a stenographer before she was
married.
Johnson: What was her maiden
name?
MacPhillips: Woodhall
Johnson:
Your education beyond Trail high school.
MacPhillips: I
went to the University of Alberta and got my Bachelor of
Science.
Johnson: Your first job out of high school
what did you do?
MacPhillips: I never
worked. We didn't even baby sit in those days. When I
had the baby, life was pretty tough because I didn't
know. I grew up in the depression, finished high
school in 1935. 1 never baby sat. I
did earn $5.00 by replacing the kindergarten teacher for a week but l
never worked.
Johnson: Did your parents pay your way
through college?
MacPhillips:
Yes.
Johnson: You went to the University of
Alberta. How many years was
that?
MacPhillips: Three years as I took my first year
university, grade 13, in Trail.
Johnson: You didn't
need anything beyond the Bachelor of Science.
MacPhillips: I interned
at the Vancouver General. I stayed on staff a year. I was sent to
Nanaimo and was the first dietician there.
Johnson: In
what year?
MacPhillips: In 1940. I
interned from '38 to '39. '39 to '40 I worked. I was a
Senior Junior Assistant. I had been a Junior Senior
Assistant before that. Then I got to be a Senior
Junior Assistant.
Johnson: Was it any
different?
MacPhillips: No. We worked from seven to seven with two hours
off in the afternoon. We had to go home. I got paid
when I was interning. I got $15.00 a month and my room cost me $14.00
so I had a dollar left. I had free meals. When I think of what they get
now, the girls all have apartments.
Johnson: Were you
in the services?
MacPhillips:
No.
Johnson: Is Jack his
name?
MacPhillips: John
Robert
Johnson: His
birthdate?
MacPhillips: January 24,
1905
Johnson: Where was he
born?
MacPhillips: Vancouver
Johnson:
His parent's name?
MacPhillips: Frances and Agatha
Johnson: Their
occupation?
MacPhillips: His father was a
doctor. He was involved in the formation of St.
Paul's Hospital.
Johnson: His
mom?
MacPhillips: She was at
home.
Johnson: Jack's education beyond high
school?
MacPhillips: He went to St. Martins in Lecey,
Oregon, but he didn't have university. He went only a
year or so after high school. He didn't
graduate.
Johnson: What was his
occupation?
MacPhillips: He was a salesman. When l met him he was in the
army. His regiment was posted to Nanaimo which had an army
camp.
Johnson: He was in the services. Do you know
what years?
MacPhillips: He'd been in the reserves for
years. He had gone at fifteen or sixteen years in the
reserve. He was called up before war was declared. At
that time he was a Captain. He was in the Canadian
Army.
Johnson: You met in Nanaimo,
when? You were there a
year.
MacPhillips: I wasn't there a
year. I hadn't put in my six months probationary
period when I put in my notice that l was leaving. I was only there
about six months when we were married.
Johnson: In
1930.
MacPhillips: 1941. 1 went in
August or September. We were married on March 29,
almost forty one that is coming up.
Johnson: Then
where did you go? Did you come here?
MacPhillips: No, l lived in
Vancouver and he lived in Nanaimo because the Colonel didn't like the
officer's wives living in the same town. We had been married six week
ends when the regiment was sent back to
Niagara.
Johnson: When did you start living
together?
MacPhillips: I followed him to
Niagara. In September we were moved to
( ......) camp in Burton, Nova Scotia. In January 1942, he
was sent to RMC in Kingston for three months. That's
where he qualified to be Major. We went back to Deburg. He was
invalided
out. He came back to Vancouver in 42. Then we started
to live together. We were lucky because he didn't go overseas.
Johnson: Did you work when you went back to
Vancouver?
MacPhillips: No, I worked for two weeks but
that was all.
Johnson: What brought about the move to
Prince George?
MacPhillips: Jack was sent up with
Great West Life.
Johnson: When did you start to move
here?
MacPhillips: We came here in
1950. The spring of 1954 was a terribly wet and drawn
out spring break. Those were the days we had really
spring break. Everything stopped. They had the strike
the year before, finishing around Christmas time. l thought what else
was going to happen, it's winter. I promised him I would stay for six
months. it turned to twenty three years.
Johnson: Six
months you said you would stay here.
MacPhillips: I
promised I would stay for six months at the hospital because they were
having trouble getting someone. I wasn't fond of the
coffee (.... ). I wanted to work but I
didn't want to work all the time. Clark had been born in '50 so he was
four. Bob was seven. I was lucky. I had a housekeeper, the same woman
for five years. That was one reason I could work. The six months
dragged out a bit.
Johnson: When and where were the
boys born?
MacPhillips: Bob was Robert John. He was born in 1947 in
Vancouver.. Our first son was born in 1945 but he died. Clark was born
in Prince George in 1950. His teeth was always better than Bobs and I
firmly believe it was the chlorinated water.
Johnson:
Was it chlorinated then?
MacPhillips: Yes, it was chlorinated then.
Clark's teeth looked handsome. Bob's teeth were good but they didn't
look as good as Clark's. I've always credited the
Prince George water. They were spraying for mosquitoes
in those days. Clark was in the buggy. We were watching the
sprayer. We lived in ( ). That was the only house Jack could find for
us.
There was nothing to rent in those days. He wrote and
told me he had this house with a pump. I thought that was fine
because my families summer home had a pump. All we had
to do was watch that the pump came on. I didn't realize this was a pump
that would take muscle power. I had to pump every drop of water. We had
no pipes. Everything had to be heated on the stove and with a new baby,
it was hard.
Johnson: That was
fun.
MacPhillips: I had never
camped. I would never go with the boys. We had two
years of that and had never camped.
Johnson: You don't
like roughing it.
MacPhillips: No.
That was terrible. Imagine how much washing you do
with a baby. We had diapers in those days. We didn't have the throw
away
diapers.
Johnson: When we moved here, we had two babies, one still in
diapers and a new baby within six months. I came when
I was eight and until I went away to university, we had a
pump.
MacPhillips: Where were
you?
Johnson: At Mud
River.
MacPhillips: We were lucky. The pump was in the
kitchen.
Johnson: Ours was too, actually it was in the
living room but it was inside.
MacPhillips: Yes, you didn't have to go
outside. We had an inside toilet but you had to carry your pail of
water with you.
Johnson: When you have to pump all the
water yourself, you think, carefully about what water you use.
MacPhillips: Yes, I always think of the girl across
the street. She had heated the water for a bath and put it in the
pail. She was going to carry it
into the bath tub. Instead, she forgot and put it down the toilet. She
was ready to shoot
herself. We had a full bath, bathtub with a drain, no taps. We had a
basin with a drain. It had the taps but it didn't work. You had extra
dusting and cleaning.
Johnson: When did Bob
die?
MacPhillips: Five years, the day after our
wedding anniversary, five days on March 30. His
birthday was December 27th.
Johnson: You were really close.
MacPhillips: This
month is hard so we are going south, leaving the week of 14th to 21st.
We usually try and get away about that time. We were lucky that we were
here when he was killed. They were having a reception for Hazel MacRae
being so long at the hospital. I was to be the MC. That wasn't until
April 5th. Normally we would have been away but we were here when it
happened.
Johnson: Do you have a
phone?
MacPhillips: Yes
Johnson: They
could still have got hold of you.
MacPhillips: But we
would have had to come back. (
sound went on the tape )
Johnson: Where' s
Clark?
MacPhillips: He's at the Queen
Charlottes. He's at (...). They
bought a trailer.
Johnson: What motivated you to train
to be a dietician?
MacPhillips: Motivated me? I had no choice in it. My
father's friend had a daughter-. She had taken this course. They were
from Calgary. Daddy heard of this and I had no choice. I wasn't a bad
student. I was good in language. In those days we took French and
Latin. I wasn't good in Science. Here I was I taking a course with
Science. In those days you didn't question it. As it
happened, he was lucky because I loved
it. I really enjoyed hospital work. My sister had to
take teaching. She didn't like it after she got her Bachelor of
Education. I think she may have taught two weeks. She hated it.
She hated University. I didn't like University that much. It was very
lonesome and missed the small town. Trail had no poverty. Edmonton
had so much poverty which I'd never seen. I thought everybody had
turkey for Christmas. The company gave all the workers a turkey.
We all had a turkey for Christmas time. Instead of the men being laid
off, they went on shorter hours. My father always worked seven
days a week even in his position. During the depression, he went
on five days a week. The men on shift that worked three shifts a
day, they worked fifteen and then they were off five. They still
made good money and it was steady work.
Johnson: If you lived in Trail, you worked at
Cominco or there was no where to live.
MacPhillips: There was places to
live but you always had work. Everybody worked. Daddy was mayor for
years. We were considered rich.
Johnson: You must have
been to be able to go to University.
MacPhillips: Yes, our tuition was
about $125.00. Room and board was about the same thing. Mom and Daddy
gave me an allowance of $25.00 a month. Whole families were living on
that. Years later when l was at the hospital here, the Burns salesman
came in. He got talking and by jove, he had been in Edmonton the same
time I was going to school. He was the only one working in his family.
He had a brother. All he made was $25.00 a month and he was supporting
his family on that. Here I was just spending on toothpaste, clothes,
having my fortune told and things like that.
Johnson:
Any special honors, top of the class!
MacPhillips: No. When I was in
high school, yes. We had to write the government exam and I came third.
This friend of mine, whom I still see, came first. She's still in
Trail. She came back and taught in Trail. She graduated with 84. This
boy, Gordon, had 82 and I had 80 something. I wrote thirteen
exams.
Johnson: The Sciences would all be
separate.
MacPhillips: I only had one science. I took
Chemistry but I had two frenchs, two latins and l took a geography in
case I might need it. I worked so hard. When I got to University I
decided I wouldn't work so hard. I should have. It's twenty years
before you appreciate your university training. This is the sad thing.
All the girls felt the same way in my intern class. They felt that the
university was wasted. They could have learned the diets, it would have
been easy for a gall bladder colostitis. It would have been but you
don't begin to appreciate the background or all that you
learned. You finally understand why it's
needed. There were thirteen
in our senior matric class, three girls. This great friend that l
mentioned that I see all the
time, she phoned me the other day to tell me that she had a letter from
a man in Australia. He had been in our senior matric class. He was
asking about the class. We were trying to remember who the thirteen
were. We didn't get very far, only got about seven or eight. We'll get
together this summer.
Johnson: What was your pay once
you really started working?
MacPhillips: When I went to Nanaimo, l got
$90.00 a month. Sixty went for room and board. I had $30.00 a month
left. I was wealthy. I bought all my clothes. Of course, I didn't save
a cent. I didn't approve of saving. The insurance agents all grabbed
onto me when I came to Nanaimo but I didn't approve of insurance for
women either. I spent all my money. I liked Nanaimo. I was terrified
when I went there because the cook had been there thirty five
years. We have to work so closely. As it turned out, he was terrified
of
me. We got along so well. I just loved him.
Johnson:
He had never worked under a dietician because you were the first. He
thought that you were some young snip who would try and tell him how to
do his job.
MacPhillips: It was tough because we had this nurse in the
O.R. She didn't talk to me for about the first five months. She didn't
consider the hospital needed a dietician. She had great influence in
the hospital being that she was head of the
O.R.
Johnson: Was the position of dietician just
coming into being then or just in the small
hospitals?
MacPhillips: In the small
hospitals. There were thirteen student interns when I
was at the General. I don't think they have anymore
now. Yet, they should have. We need more.
Johnson:
They didn't go into diet counseling.
MacPhillips:
No.
Johnson: Everything was to do with the
kitchen.
MacPhillips: Yes. We were
always involved in the food preparation and the food
production. Now the diet technicians and diet
supervisors do that. The dieticians do the diets and
the counseling. There are so many outlets you
can go into. For example, the dairy
foundation has a dietician. There is usually an area of
nutritionist. I don't know if we have one or
not.
Johnson: There's one at the Health
Unit.
MacPhillips: There was Sarah Lynch but she's
gone. She went back to University. I don't know if she was replaced or
not.
When I was working here and finally got so I could have an assistant, I
couldn't get dieticians to come. I finally got one in the early 60's.
There was such a demand for them. They weren't going to come to Prince
George. Right or wrong I felt I got back at them. When they did get a
few more dieticians, they would write to me and I wasn't very happy
with
them. I got my dietician from the United States. I
used to advertise in the American Dietetic Journal. The first two or
three Dieticians I had were Filipino girls that had come to the United
States. They had done their internship in the States. I wouldn't take
them unless they had their internship. They came here. They could only
live so long in the States and then had to move either home or
somewhere else.
Johnson: Did you stipulate they had to
stay six months?
MacPhillips: No, I was grateful for
the length of time they would come.
Johnson: Did they
intend to stay?
MacPhillips: Yes, one stayed a year. One stayed two or
three years. Another girl only stayed about six months. I was fortunate
as there were more people coming to Prince George. There were
dieticians among them. One girl had only worked about a month. When I
came in, she was crying. I said, "Either you're husband has been moved
or you're pregnant. What is it?" "I'm pregnant." When I interviewed
her,
I said, "You're not going to have any more children." "Oh, no, I
have
two little boys, that's enough." She left.
Johnson: How
did your pay as a professional compare to Jack's? Would he mind you
saying that?
MacPhillips: I would rather not say
that. What I will say is that when he was in the army,
he made tremendous pay. He was an officer and I got an allowance. Later
on
the one group he was with which
was absorbed by another company, he got $125.00 a month plus traveling
expenses. How could a family exist on that? When I started at the
hospital, I made $235. That was in '54. Most of the nurses made more
than I did.
Johnson: How long did they have to
train?
MacPhillips: They trained three
years.
Johnson: And you trained four.
MacPhillips: Four
and the internship. I had the responsibility of the employees in the
kitchen. I had twenty nine girls when I started. I had seventy when I
left.
Johnson: What about the women that worked there? We come from a
society where lots of moms work. What kind of women did you have
working for you?
MacPhillips: I had some single girls, married women.
They had their families. We wrestled through. The union had come in
before I went to work. That helped the girls. We had some
administrators that were death on unions and would have made it very
hard for the staff.
Johnson: There was nothing like
daycare around?
MacPhillips: It was terrible. We had no daycare. When I first
started in November, I didn't get my housekeeper until January or
February. I had part timers. I had one wonderful lady but her family
came from Holland. She didn't want to carry on. I had another lady and
the boys were so unhappy. I thought I would have to stop. Then I got
this little old English woman. She would be in her fifties, a gutsy
little lady. She managed the boys. She had the wooden spoon. She was
allowed to use it if the boys needed chastising. I managed very well.
She would do some of the housework and I would do some. Really what I
wanted her for was to baby sit.
Johnson: To be here at
seven in the morning so you wouldn't have to get the kids up and take
them somewhere.
MacPhillips: Yes, I didn't have to take the boys out.
She was there when the boys came home. Clark would be nine and Bob
would be twelve when she left. They were old enough to leave. I was
close to home. We lived on Winnipeg Street by Third Avenue in a funny
little house. There was a raised walk from the sidewalk to the house
to the front door. I t had been a hardware building for Mac and Mac.
They made it into a house. It was where the IWA building now.
I walked up Winnipeg Street to the old building where Simon Fraser
Hospital is now.
Johnson: When did you move to the
other little house?
MacPhillips: On Laurier, in 1960
we moved there.
Johnson: Did you move there from
Winnipeg Street?
MacPhillips: Yes, we moved here in
71
Johnson: What was the nature of the facilities in the
old hospital?
MacPhillips: It's incredible when you see what they
have to work with now. It was terrible. The kitchen was awful. My
office
was a little and glassed in with a door. My desk was a kitchen table
with an old wooden file that the nails would work there way out and
catch on my uniform. When l had a salesman in, I had room for my chair
and one extra chair. If the sales manager or
his supervisor came, we were almost sitting on each other's lap. We had
an old Agga cooker. That needed special coal which the hospital never
bought. We used ordinary coal. It was
delivered. The coal shed was almost in the kitchen,
just outside the kitchen door. There was a corridor from the kitchen to
the back door. You always knew the kitchen door
because all the garbage cans were at the back. The
coal delivery would come. The dishes were warmed on top of the Agga
cooker. We only used the top of the stove for heating the plates. The
coal
dust would completely cover the kitchen. The power house was across the
road and the engineers would come over and fill the
coal. One dreadful day the engineer forgot and the
Agga went out. He tried to light the fire without
emptying the coals out. He brought a shovel of coals
from the power house. That didn't work. He brought over some paper and
kindling. The lid of the Agga cooker is on a hinge.
It's a huge lid about two feet in diameter. The kindling was sticking
up and the smoke was pouring forth and the bits of debris. It was just
about the time for us to serve dinner. I lost my temper with the man.
You could hear me all over the hospital. That was a/
terrible thing, that stove, but we had it in 1960. I don't know what
they did with it but we sold our other stove.
Johnson:
What was the other stove? Was it electric or gas?
MacPhillips: Gas. It
was a little thing but we bought a new gas stove when I was there. The
girl before me told me they got the new stove. She happened to hear
that the administrator was getting a new desk and chair set. She was
cooking on this antique stove. She had a wooden spoon in her hand. She
went roaring into the front office. She got the stove. We had a little
stove that wasn't big enough. The capacity was sixty beds but we've had
one hundred and five patients. I still have my census figures. The
girls found them and brought them to me after I left. When we opened
the new building of sixty, there was only one hundred and twenty beds.
Big deal. We were terribly busy. We had beds all over. The corridors
were always filled.
Johnson: What was the level of
sanitation then as compared to now?
MacPhillips: The sanitation wasn't
very good. One thing I remember is that we used to use the icicles off
the roof. The roof leaked inside. During the spring
breakup we always had cooking pots catching the water from the leaks
in the hallway. We always used the icicles for the croupette for the
babies that had pneumonia. The icicles were good. They
were long, thin and narrow. They would fit in the croupettes. When we
moved to the new building we had no icicles. I was known as the ice
machine queen because I had so many ice machines. Because our birth
rate
was so high, we had a tremendous number of children as patients. We had
a lot of them who had pneumonia. They needed croupettes and they needed
the oxygen that would go through ice. We missed the icicles from the
old
building. They seemed to last longer rather than the cubes. We had
leaks
everywhere. The old office of mine was stuck out a bit in the kitchen.
Behind me was our boiler where we heated the water for the kitchen. We
needed a lot of water for the kitchen. The maintenance staff would
never
check to see if there were any leaks. They were sure there was leaks
but it was covered by this plastic coating. They used to assure me that
if it blows up, it would blow the opposite way. It wouldn't blow
towards my office. Great comfort. It never did blow up. I often
wondered what it looked like.
Johnson: What was the
job of the dietician in those days? You didn't do the
counseling?
MacPhillips: Oh yes, I did the
counseling.
Johnson: Did you have outpatients come in
for counselling?
MacPhillips: Not very often. The doctors might send
in someone if it was something desperate. They might send a diabetic. I
did all the counseling and ordering. I mentioned earlier about having
no money. Two of the big meat companies wouldn't sell us meat because
we couldn't pay our bills. This was before BCHIS. I'm interested that
some of the medical staff would like to do away with BCHIS but they
weren't around when they weren't paid. They were never paid. Another
thing that was so hard was our deliveries. The meat would come from
Edmonton. Some of it still comes from Edmonton although we do have meat
packers here. I used to phone the day the meat was delivered to make
sure the meat came. It came in by CNR. Sometimes the train didn't
arrive and other times the meat had gone on to Prince Rupert. I
remember one summer picking up this very bloody hip of beef. It was
supposedly wrapped but I twisted my husband's arm to take the car down.
This piece of meat in the back of it, he was furious. Swift and another
big company cut us off. They wouldn't extend credit to
us.
Johnson: Where did the funding come from if not
from BCHIS?
MacPhillips: From the patients, three or four dollars. We
had some old ducks, old bucks from out in the woods that had money. It
would be cheaper than going to a hotel so they would stay in private
rooms. I remember I got this fancy china, unbreakable. The floors were
cement in the kitchen so we needed something that would last. The
saucers were very tiny to fit on the tray. The old men patients didn't
like it as they couldn't saucer their tea. I was telling one of the
Vancouver dieticians who were always very serious towards us in the
north. I was the only dietician north of Kamloops for years. I was the
only source of dietetic knowledge. I was the resource person. I did a
lot of work outside of the hospital on my own time. This dietician from
Vancouver was being so snooty. She said, "You would have poorer type of
patients than we have." I said "no, they are wealthy old foxes. They
all have money but they are used to saucering their tea." She thought
they were the poor people because we live out in the boonies. We
started
so many things at the hospital. Much against our will, we were the
first to try the prepared formula. In the new building in 1960, for
eight hours a day we made formulas. That was a tremendous
responsibility. We had so many babies. We had as many babies as St.
Paul's. When I went to any maternity seminar, I know they didn't
believe that we had this many babies. The nurses used to do the
formulas in the old, old building where the Simon Fraser Hospital is
now. I was given the responsibility when we moved into the new
building. Just before we moved babies had been given salt in their
formula and they died. I was terrified. I was using
the same technique as they use in the O.R. It worked out quite well.
The hospital administration wanted us to try the prepared formula. I
was against it. I knew it would add to my cost. it did. We tried it for
six months to a year. It was going to add about $90,000 to my cost. We
went back to the old formula. They needed space and the formula took up
quite a bit of space. That's when they went permanently to prepared
formula. We had the formula room, the clean room with the autoclave,
and the dirty room where the bottles were washed. The nipple washer
gave
out after we were there a few months so we used a hoover, the little
hoover washing machine. It was just the same as the nipple washer. It
had the wheel at the side. It was moveable so was quite
convenient.
Johnson: You could get
replacement parts if you needed
them.
MacPhillips: Yes. It was
cheap.
Johnson: What else did you
pioneer?
MacPhillips: We had three kitchens. I was planning my fourth
when I left. You have no idea the cost of equipment in the kitchen. I
think they are getting a new dishwasher this year. It's $100,000. The
equipment was dreadfully expensive. Most of it is stainless steel which
makes it more costly. I used to have from NAIT Northern Alberta
Institute of Technology and SAIT, Southern Alberta Institute of
Technology. They had a diet technician's course. The
girls would go to the
colleges for one year, coming to us for the practical. That was
something. I had two girls. At the start they were wonderful. They
would go to small hospitals, one to Yellowknife, one to Foam. Lake,
small hospitals on the Prairies. They couldn't afford to have a
dietician but they needed something more than a cook. I stopped that.
The last two or three years was terrible. One cried the whole time for
her boyfriend. She finally left. She came in the summer leaving at
Christmas time. In January she came wanting her job back.
By that time she had missed that many weeks and I didn't have her.
Two other girls left in September and October. I discontinued it. It
was
too much work for us. I and the girls would set the course up. They
would get good training but if the girls weren't going to stay for the
year and weren't mature and old enough to leave their families, it
wasn't worth it. One of the girls who left didn't even come to see me
to say she was leaving. Her mother told me. I had the
three hospital kitchens in the army
buildings. The atmosphere and the people were never the same again. We
had a small staff.
When I was mixing up the Christmas pudding, I would get the
nurses to come in to stir for good luck. You knew everyone. You knew
the
patients. When I left I was planning the fourth kitchen. The kitchen is
not used from midnight until five or six in the morning.
That's a dreadful waste of equipment. I felt Prince George should
be the centre point. We should be making meals, freezing them end
sending them to Vanderhoof, McBride, Quesnel and all the various small
hospitals. This may come. Before I retired which is more than ten years
ago, they were doing it at Surrey Hospital. They didn't have to replace
the cooks when they went on holidays. They all went at the same time.
They had the food out of the deep freezer. They have been doing it for
years in California. Twenty years ago one of my assistants went to a
hospital in California to see how it was done. You can make good meals
if you have good materials to put in them.
Johnson:
You can use the vegetables seasonally.
MacPhillips:
This is something I thought we should do. I don't know how far
Lydia, the girl who took my place, has gone. It has to come from
administration. They have to support it.
Johnson: When you
started, your hours of work were from seven to
seven?
MacPhillips: That's when l was an
intern.
Johnson: Were they more reasonable then they
are now?
MacPhillips: Yes. When I went to Nanaimo, I still worked the
whole day. I had to be there for the three meals. I had my time off in
the afternoon so my span would be twelve hours. When I came back here,
I worked from 8:30 to 5:00. Very often l walked up
with the boys when they went to school. That was eight hours. After we
were there awhile, we had the seven and one half hours. It depends. I
used to work from eight to five. I never did work a seven and one half
hour day. Lydia Johnson, the girl who took my place, goes early in the
morning. It depends on your personal preference.
Johnson:
How specialized were the diets?
MacPhillips: They've always been
specialized. When l came to work, Miss Jerry Gowans who married Bill
Ferry the judge, was doing the diets. She's dead now. She was so happy
to see me as she had enough to do. I did the diets, wrote slips out
everyday. I had no relief on the weekends so did my diets at home. No
way could I do three days diets before I got off work on Friday. I had
to do Saturday, Sunday and Monday diets so l always worked every
weekend at home. There was no pay for the extra work. Whenever l
brought up about the hours I'd worked, the men in administration
would
pretend they were playing violins. I'd get no sympathy. I did this from
'54 to '60, until I got an assistant.
Johnson: When did you get to be
the head dietician?
MacPhillips: I was always head
dietician.
Johnson: I thought you said the gal who had
married Gary was above you.
MacPhillips: She was Director of Nurses. She
was doing the diets. You could imagine that she had enough to do
without doing the diets. They fell on my neck when I
went to apply. They were delighted to see me even if I hadn't worked
for
so long.
Johnson: How long had they been without a
dietician?
MacPhillips: Almost a year. I applied on a Wednesday or
Thursday. They wanted me to start the next day. I had to organize the
boys and uniforms. Jean Kellett, who interned a year later than me,
always introduces me as her oldest friend. I have not found a way to
pay her back. She gave me her uniform. I had to get white shoes. I wore
white summer sandals at first. You couldn't buy white shoes. They came
three or four weeks later. The uniforms were cotton with double front.
They were starched by the laundry. The collars rubbed your neck and
made your neck sore. I loved the feel of them on the rest of my
body.'
Johnson: What were the nature of the meals?
Have they changed?
MacPhillips: Yes, because we have more money. In
those days we didn't have money. The meat had to be ordered once a week
and came in from Edmonton. If it didn't come, you would order from the
small stores. We ordered from the Northwest Produce, Chuck Gabriel. He
was just wonderful. Lots of times patients would come in and we would
have to have something special. He would deliver. The big meal was
served at lunch time at 12 noon. We changed in the sixties and have it
at night. It was agreed to have printed menus for the patient to tick
off. I don't know how long it took to get the menus
planned. I did it myself. Mr. Tomalin was there which would be around
'61. 1 needed help as I couldn't do everything. Mrs. Kellett came and
worked for me. She did the regular work while l wrestled with the
menus. The patients even have a choice of tea or coffee. It makes them
feel better. The patients always complain. I often thought it was just
a means of gaining attention or maybe they wanted social recognition. I
had one doctor who told me his patients didn't eat hamburger. I said
what do you mean. He said they were too wealthy for that. You mean
those children don't have hamburgers from MacDonalds. That was another
discussion. The doctors and I didn't get along most times. Every doctor
wants everything for his patient. I was known as the Hamburger Queen. I
was on the Library Board. They received this book "three hundred and
sixty five ways to serve hamburger." I was so annoyed. This Doctor said
his patients didn't eat hamburger. That's why I got the wiener-roses
bouquet at my roast. Dr. Duscharme had this gorgeous bouquet. He had a
lovely poem about weiners-rose. He felt his bone patients should
have
rare meat, steaks, roast beef, nothing else but meat. I argued and said
the patients like wieners. Children love wieners normally. That's why I
got the wiener and rose bouquet.
Johnson: You didn't have a choice of menu
then?
MacPhillips: Yes, we did, but not in the old building. I served
wieners even after we had the choice. A lot of the patients would still
choose it. I found that most people didn't eat
vegetables. They weren't very good at eating fruits; only meat end
potatoes, even the wealthy and well educated ones. Up until 1973 when
people became more food conscious. Meat and potatoes were what the
patients wanted. Patients would have up to eight or nine eggs per
person for breakfast. They could have some fried or soft cooked. They
were always hard cooked as it's terribly difficult to get a soft cooked
egg. In the kitchen you have to cook twenty or thirty in a bunch. They
would want four pork chops. They were sick in bed. If a man has a
broken leg, he's not sick. He's laid up. He doesn't lose his appetite.
He eats because he's bored. Some of the trays were incredible. They
could have meat, potatoes and gravy.
Johnson: When you
came here, you were a professional. Did people treat
you that way?
MacPhillips: I met a lot of dieticians who were patients.
When I asked them what university they graduated from and what hospital
they interned in, they had never been to university but they were all
dieticians. I was nasty. I would ask them where they
did their internship. Of course, they couldn't reply. I'm still called
a nurse. People didn't realize that l had a different education to a
nurse. I don't know whether the doctors know or not. They don't know
much about food as they have so much to learn about
medicine.
Johnson: That's why they need
you.
MacPhillips: When we go to our other house, l go to the
dietetic meetings. The dieticians are young and good to me. I went to a
seminar that a Seattle dietician attended. She orders the diets for the
patients. It never happened when I was a dietician. I wouldn't dare
order a diet.
Johnson: You mean she goes by the
patient's medical history.
MacPhillips: The Doctor
would go along with her which I think is wonderful. It's
coming.
Johnson: You would translate the statistics
from the lab.
MacPhillips: Yes, a tremendous amount of chemistry. This
is where the food production in the old fashion low fat diets but with
the new diets, you need so much chemistry. Your knowledge of
biochemistry and your knowledge of ordinary chemistry, just your
scientific knowledge's. The new girls have so much.
Johnson:
Do they still only have four years?
MacPhillips: Yes, the trouble
is there aren't enough internships. In '77, there weren't enough
internships. When l was at Vancouver General in 1938, they had thirteen
internships. They have the same now. Look at the knowledge and the
greater number of patients we have on diets. It was
just this year that we were considered professionals by the
government. Ever since I started 'to work they have
been trying to get us professional status. The girls, Mrs. Johnstone,
phoned me to tell me that at last we have professional status.
Anybody could call themselves a dietician. These
various weight loss clinics, diet clinics, they aren't dieticians. One
girl said, of course, I'm a professional. There's my certificate. On
the wall was a hairdresser's certificate. That's fine. She's a
professional but not a professional dietician. All they do is take a
course in reading the iris of the eyes or whether their feet is flat.
That means something. It frightens me that people believe these people.
They'll believe them sooner that us. We haven't been good about our
image. I was reading the history of the Home Economic Instructors. It
started in the 1900's. I can see why the public got fed up with us. One
of the suggestions was that if you have a heavy lunch at noon time,
have a light dinner. One of the suggestions was popcorn and milk. Can
you imagine feeding popcorn and milk to your husband or
children.
Johnson: I can't imagine feeding them
popcorn and milk at bedtime.
MacPhillips: One of the teachers was asked
for a good garnish for ham. She suggested toasted marshmallows stuffed
with raisins. Can you imagine anyone doing the
work?
Johnson: I can see where you would lose
credibility with that kind of information.
MacPhillips: This is our
background. We are doing things that the patients don't want to do.
They don't want to loge weight. They don't want to be
put on diets. Even some of my relations say I'm a
nurse.
Johnson: Is it because you wear white and
work in a hospital?
MacPhillips: They don't wear white anymore. I wore
white when I worked. The diet technicians and the girls in the kitchen
do. I wore a white cap too. We would be related to the nursing staff.
In one hospital they said they didn't like to take orders from a girl
who didn't wear her hat. They thought it was more
professional.
Johnson: Even the nurses don't wear
hats.
MacPhillips: No..
Johnson: What
were your fond memories of the old hospital? You've already talked
about that.
MacPhillips: The atmosphere and excitement. The kitchen was
opposite the front door. The maternity was to the right and emergency
was to the left. Everything came past the kitchen doors. You would hear
pounding down the hall from the maternity ward. There were several
babies born outside in the cars. They never went back as fast as they
came running down. Nurses aren't supposed to run but they would.
Emergencies all had to come through so it was an exciting
place.
Johnson: You were in the corner of the
basement.
MacPhillips: In the 1960 kitchen, we were tucked away in the
basement. The morgue was off the kitchen. That didn't make it very
exciting.
Johnson: When did the diet counseling to
outpatients get started? Around the early
'70's.
MacPhillips: No, we had always done a
bit. In the '70's I didn't have an assistant
dietician. I was swamped so I couldn't do very much counseling. It
would start sometime in the 60's. The doctor would phone and make an
appointment. It would only be diabetics or some very serious case. We
didn't do that many outpatients. We had to look after the inpatients.
When I got more assistants in the early '70's, we got the outpatient
dietician. She started working four hours a day. I don't know how many
hours she works now. I had nurse, Mrs. Merrick. She instructed
the diabetic inpatients. She did the
outpatients. She was on my budget. For a nurse to be on dietary budget
was uncommon. That was another first.
Johnson: Can you think of any
others?
MacPhillips:
No
Johnson: As your staff got bigger, did you
feel more like an administrator than a dietician?
MacPhillips: Yes, of
course, l wasn't doing the diets. The hospital was very good. They sent
the assistants and myself away to courses. One year I went to four
courses. I didn't feel that I or my staff were alone here. They paid
for our way, room and meals. We were very lucky that the hospital was
so good to us. I felt our knowledge here was just as good as anywhere
else. All the seminars were in Vancouver.
Johnson: You
were isolated if you didn't go to those things.
MacPhillips:
I felt we should go. They had
excellent speakers. Sometimes the speakers would come from back
east or the States. That would help.
You would talk to other people that were having like problems. I think
our food was good. I always had good costs. We
were always compared with Kamloops because they were close to our size.
How could they compare us. Their shipping costs for one thing was a lot
less. Kamloops seemed to get everything they
wanted.
Johnson: You retired in
1977. How did they mark your
retirement?
MacPhillips: It was lovely. They had a roast for me. The
insults just flew. I got so many things. I got a gold watch and
bouquet. I always walked quickly so they gave me a little duck that the
kids run around to help speed me up. Of course, I'd always been on
budget. That's one of the things the boys said. "Mom, you're always
on budget. You're never going to be off
budget." They gave me a piggy bank, a shorties potty
which was little child's toilet seat. I got so much.
Johnson:
How tall are you to explain why you needed
this.
MacPhillips: Five foot.
Everything was so tall and the pots were tall. Nothing is built
for small people.
Johnson: Especially the large scale
operation.
MacPhillips: I remember writing one of the
China supply people. I wanted a large pot but it had
to be so we could look into it. I wrote them a letter that we had to
see
what was cooking. The Manager thought that was so
funny. You have to be able to see. I was very lucky at
the hospital. I got
along very well. The roast was just lovely. I was appalled at the cost.
They charged $20.00 a person which I thought was an awful lot ten years
ago. I went storming upstairs and they told me it was none of my
business and go back downstairs. I felt a lot of the girls couldn't go
that would have. Talking about storming upstairs, one time someone came
into the cafeteria. They asked what I was up too. I said nothing that l
know of. They said what do you mean by that tea bag. I said, "Tea
bags?".
That person was someone that knew me. She said there is a coat hanger
by the front door with tea bags hanging on it. This was an austerity
measure. You were to save your tea bag and mark it so it could used
again. I went storming upstairs and removed them. I don't know who did
that.
Johnson: Was it hard for you to slow down when
you left?
MacPhillips: I was asked to say something at Marion Corless'
retirement last month. I ended my speech by saying that this 24 hour
togetherness is the shits. Everybody agreed. Jack had been retired for
quite a few years with his age. He did a lot of the housework. I
was quite happy to let him but I had to do things the way he wanted
them.
It was very difficult. I think it's very difficult for anybody that
retires.
Johnson: You worked it well having your own
spot.
MacPhillips: We've compromised now.
I miss the young girls. The dieticians and
technicians were always much younger than I was. I miss that
youngness.
Johnson: Having seventy people on your
staff.
MacPhillips: Even when I started with twenty nine. I hadn't
worked so had to get used to working with people. They didn't have
anyone
in the kitchen. I was very lucky as they gave me a lot of authority. Of
course, that's nice to have. A nurse would phone up and ask for a
sandwich. She was blasted because we didn't have the time to stop and
make a sandwich. If the patient didn't like the meal, how would I know
if he would like the sandwich. I just wouldn't do it. We tried to do
things for the terminal CA patients but couldn't do too
much.
Johnson: They wouldn't want to eat
anyway.
MacPhillips: A lot of them didn't but tried to tempt them. Our
way of cooking would be different to them. We had a lot of broken jaws
because we have so many car accidents. We would make what we call a
blender
mix.. It was potatoes,
gravy and vegetables. It was a disgusting looking mess
but it tasted good. To get the young men to taste it. Once they tasted
it, they would eat it and enjoy it. We would give them milkshakes but
they were desperate for the taste of meat.
Johnson:
Your community involvement from day one.
MacPhillips: My pay was
never cut off if I had something during the day. I did a lot at night.
I went to calorie counters and various groups to speak to them. For a
few years I judged cooking at the fall fair. That
almost killed me. I was always sick afterwards. The first time I
went I said something about spoons. They asked if I was going to taste
it. I said how can you judge it. The girls from Vancouver never tasted
the food.
Johnson: When did you start the
judging?
MacPhillips: In '55, soon after I started working but I didn't
judge very long. They didn't like me. I was fussy. Sometimes the
convenors would be hanging over my neck when I was judging. I was
quite outspoken. I haven't changed. I was only asked for three or four
years. I remember one year ending up with canned bear meat. I thought I
just can't taste the canned bear. I'd gone through the venison, the
moose as well as all the cookies, cakes, breads and pickles. I would
come home and be deathly ill. I didn't like judging. It was hard work
personally. You'd try to be fair. Your standards are not someone else's
standards. I wrote away for standards the first year l was asked. No
one had them. When I was at the Vancouver General, we were using
figures. For example a slice of bread has three grams of protein and
carbohydrate. Those were the old figures. When I started the Americans
had brought out new figures - two and fifteen. We went right on to
those
figures. A lot of hospitals in B.C. were quite awhile starting them.
All our figures came from the states. My husband said
something about the amount of chlorestoral. I said that
I don't know how things are now but all our figures came from the US
Department of Agriculture. How do they apply to foods here? How do they
apply to foods that travel from California and have been three days on
the trip? They won't be picked fresh. I used to tell the patients to
use the canned and frozen. It would have more food value than the
fresh. A lot of people wouldn't agree with me.
Johnson: They don't have
the color or taste appeal. Any nutrition material that I've read says
the same thing because they're picked at the height of freshness and
preserved.
MacPhillips: They are preserved better than
most homes would do it. I thought all those years I worked,
twenty three years and we are still using the US Department of
Agriculture figures. I was on the mailing list for the
US Government. I thought it was super because they sent me publications
that I could use. I didn't get anything from the Canadian
government.
Johnson: What else did you do in the
community?
MacPhillips: Nothing. I did very little outside of that. I
was on the library board for eight years. I enjoyed that very much.
That was hard work too. For quite a few years I was the only female.
The girls brought cake
which meant that I was the
only one bringing cake or cookies. I went out very little. When Bob was
in the pipe band, I worked in the pipe band auxiliary. That was once a
month. I did very little outside work. The library board was once a
month.
Johnson: What about personal
interests? Did you have time to follow anything like
you're doing now?
MacPhillips: No, I sewed a bit. I made most of my
clothes. I sewed for the boys a bit. I wished there had been thrift
shops in those days. You can do so much with reusing your own
materials. Just because they are out of style doesn't mean that the
material has gone.
Johnson: What do you do
now?
MacPhillips: I'm busy. I sew and knit for the babies at the
hospital for the auxiliary. They gave me this huge bag, about thirty
balls of wool. I took it with me. I knit a lot in the summer. Last year
l did baby quilts and I didn't get much knitting done. This winter I
made six quilts for the auxiliary. I made a baby quilt for a friend
that had a baby. I like to read. Reading is my downfall, even the
telephone. I used to play bridge before I started work. I never could
understand Mrs. Ferry when I first started work. She said I'm going
out to bridge tonight. I just can't think after working all day. I
couldn't understand. After I worked a few months, I knew exactly what
she meant. You were too tired.
Johnson: You were
challenged all day, physically and mentally.
MacPhillips:
The challenges. For us to get a source of information. When I
first started work l wrote so many letters for advice. That takes
time.
Johnson: You wait months for the
answer.
MacPhillips: Most of the girls were old. The other dieticians
in the province were wonderful. They answered me. They were awfully
good but it takes time to do things.
Johnson: You
didn't have your own typist, I'm sure.
MacPhillips: No, I didn't have
one. The fight I had to get an electric typewriter. I was the last one.
We weren't even on central power for years. I was stupid and didn't
discover it until later. We were in the kitchen with fridges and
freezers. We had to go in with a flashlight. I got the square battery
type lights. I was ordering four. One of the directors of nursing asked
what I needed them for. I said I need to see in the refrigerators. The
storerooms had lights. The power went off quite often and we would be
left in the dark.